We ship worldwide directly from our office in Switzerland. We use Swiss Post Priority/DHL for shipments to Switzerland, Liechtenstein, and Germany. TNT Economy Express is used for all other international shipments. TNT is a wholly owned subsidiary of FedEx, so FedEx might handle final delivery in some countries.

Please allow 3-4 days for shipping to most countries in the EU and 4-7 days for shipments to the United States, Canada, Australia, and most other countries. A minority of destinations may take up to 12 days. These estimates do not include any delays caused by your local customs authorities. 

Shipping costs

Calculated based on TNT's shipping zones. You can also simply check by choosing your country on the checkout page.  

Switzerland and Liechtenstein: Free

Zones 1-2: CHF 25 (approx. USD 26)
Austria, Belgium, Channel Islands, Denmark, France, Germany, Vatican, Ireland, Isle Of Man, Italy, Luxembourg, Monaco, Netherlands, Portugal, San Marino, Spain, United Kingdom

Zones 3-4: CHF 35 (approx. USD 36)
Albania, Andorra, Belarus, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Gibraltar, Greece, Hungary, Iceland, Latvia, Lithuania, Macedonia, Malta, Montenegro, Norway, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Sweden, Turkey, Ukraine

Zones 5-6: CHF 50 (approx. USD 52)
Canada, Hong Kong, India, Indonesia, Israel, Malaysia, Mexico, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates, United States of America, Vietnam

Zone 7: CHF 60 (approx. USD 62)
Argentina, Australia, Bahrain, Brazil, Chile, Egypt, Japan, Jordan, Kenya, Kuwait, Macao, Myanmar, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, South Africa

Zone 8: CHF 75 (approx. USD 78)
Most other countries which are not listed above

Due to shipping complications, we are currently unable to ship to the following destinations: Cambodia, China, Comoros, The Democratic Republic Of Congo, Georgia, Netherlands Antilles, Palestine, Sao Tome And Principe, South Sudan, Sudan, Syria, Turkmenistan, Yemen, Bouvet Island, British Indian Ocean Territory, Cuba, Falkland Islands (Malvinas), French Southern Territories, Heard Island And Mcdonald Islands, Iran, North Korea, Niue, Pitcairn, Saint Helena, Somalia, South Georgia And The South Sandwich Islands, Tokelau, United States Minor Outlying Islands, Western Sahara

All shipments are sent insured and include tracking. Tracking information will be e-mailed to you once we ship your order. Please allow 1-2 business days for the tracking information to show. We recommend checking the tracking periodically in case of any delays. A signature will be required upon delivery.

International taxes and duties

International customers (outside of Switzerland) are responsible to pay any applicable inbound duties, taxes, and any other fees which your local customs authority deems appropriate. These fees are paid to your local carrier or government, not to us, and therefore cannot be refunded. Your country's customs website will likely include information on how much these fees will be.

Please note that the carrier pays these fees for you as soon as the goods enter your country. This process ensures that they can deliver your package in the shortest possible time. The goods will be released to you upon the repayment of these fees. On some occasions you may receive an invoice after delivery.